These terms and conditions ("the Terms") govern the users ("you" or "your") use of the website www.portagadgets.com/canada ("the Website") and your relationship with Denzuke Network Sdn Bhd / Liquidfunds Pte Ltd ("we", "our" or "us"). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website.
Agreement
By using the Website you agree to be bound by these Terms.
Seller Liability
The seller, Portagadgets Canada will not be liable for any personal injury, physical injury, and damage caused by the products sold. For safety handling and operation on the product, please consult instruction manual comes along or contact manufacture directly. Any recall on product by manufacture will not be handled through the seller Portagadgets Canada. Buyers should contact the manufacturer directly for any related questions or inquiries.
Portagadgets Canada does not have any obligations in providing any technical support on the products being sold. Please contact the manufacturer or your service provider directly for technical and product assistance.
Amendments
We reserve the right to: Update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and
Modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.
Pricing
While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot guarantee that they are. We do, however, update this web site as frequently as possible. You must ensure that, prior to placing an order, you have checked all relevant details about the products and/or services you have selected, as those may have changed since you last visited this web site. We do not offer any price protection after orders have been placed. We reserves the right to refuse any orders for products listed with incorrect prices.
Sometimes there may be information on Portagadgets Canada that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
All products and/or services displayed on this web site are subject to availability. We will advise you if a product or service is unavailable. All prices are subject to change at any time up to the time the order is shipped. If a price is corrected due to exceptional circumstances, we will inform you as soon as possible and provide you with the option of either cancelling the order or to continue with the order at the corrected price.
Products
All products we sell are brand new and original from the manufacturer. Kindly note that all products will be distributed directly from our oversea supplier which explained why we are able to sell the products at a much lower price compared to other online retail shops in Australia. In view of the savings arising from the stocking cost as well as other handling fees, we are able to pass on the savings to you as our customer. Therefore, we wish to inform that we do not keep any stocks at our AU sales office due to the above reason. All orders must be entered via our website only, we do not take orders via phone or email.
Ordering
The information displayed on this web site, including prices, does not constitute an offer to contract or enter into an agreement.
When you send an order by means of the On-line store for products and/or services your order shall constitute an offer for the products and/or services selected. We shall not be obliged to accept your order. If we do, your order may be accepted by us by means of an e-mail confirming the order sent to the e-mail address supplied with the order.
We reserve the right to decline any order for any reason, prior to the order being shipped. A contract or agreement for the products and/or services selected shall only be formed once our confirmation message is correctly sent to the address of your electronic mailbox on your Internet access provider's server. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures.
No orders shall be accepted if received from persons under the age of 18.
Order Limitation and Refusal Rights
Due to extremely fast turnovers for certain popular products, Portagadgets Canada may have to restrict the number of merchandises that you intended to or have already purchased.
If Portagadgets Canada cannot deliver the item ordered, we will immediately refund the amount in full.
Under all circumstances, Portagadgets Canada reserves its rights to refuse any order.
Payment
We accept payment by way of direct deposit, moneybookers, paypal or credit card. Please refer to payment page for more details.
Delivery
Most products are usually delivered via local express courier / fedex / DHL in view of the high value item. Our sales team will email customer with a tracking number as soon as the product is shipped. Shipping duration ranges from 3-7 days depending on the location of the customer.
In the event that the couriers return goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of re-delivery. If orders are subsequently cancelled, any refund will have all delivery charges deducted from any refund amount given.
Customer is solely responsible for custom tax and other charges applicable to each shipment.
Return / Refund Policy
In the unlikely event that goods need to be returned to us, it is imperative that a Return Policy is obtained first to enable us to process your return as quickly and efficiently as possible.
A return policy only effective for 7 days starting from the day the customer received the item.
The condition of a return policy:
1. The products is still factory sealed and unused. This includes the box and all accessories that comes along.
2. All shipping and insurance charges are borne by customers.
3. A restocking fee of 25% applies to the product bought exclude any other fee.
4. All other fee associated to the sales of the product will not be entitled for refund.
5. The return of the products must be shipped by Fedex and a tracking number must be provided to us within 3 working days once approved for return.
6. The return of the products must be aprroved by us before sending back
Failure to meet the above return policy, we will consider the product as sold. Losses arise from the agreed return terms will be fully borne by customer. Any additional charges arise must be fully paid to us before refunding is made.
"Refunds will be given at the discretion of the Company Management"
Sales Tax and Custom Duty
All customers are by law responsible to pay custom duties and sales tax in their respective country of residence.
Please be advised that all shipments of our products entering Canada may attract customs duties and/or GST. Please take note that we will not be in any way responsible in paying for any duties or taxes imposed by Canada customs or any related parties in collecting duties or taxes. Please check with your local Canada Customs to check on
duties and taxes chargeable on items imported from overseas.
Cancellation
Customers can cancel their orders before the delivery of their order. Once the product has been shipped, the customer will bear all the cost of shipment and return. Cancellation of order is subject to our return/warranty policy as set out in this website.
Warranty
All products purchased from this web site are covered by a 12 month limited warranty, in relation to defective materials or workmanship from the date that they are purchased from us, under which your products may be repaired free of charge by sending the product back to us for repair. Please note that the shipping fee incurred in sending the item to us for repair is to be borne by the customer.
For products covered with international warranty, please send to your local service center for repair/replacement by presenting the warranty card to them (this warranty card will be sent together with your shipment).
For products not covered with international warranty, please send to us by Fedex or DHL or other reliable shipping company for repair. Kindly note that buyer is solely liable for any shipment lost-in-transit.
Please allow up to 30 days for the product to be repaired or replaced.
Complaints
If you have a complaint about our service, please let us know in writing. All complaints will be acknowledged within five working days. We will seek to resolve all complaints within 14 days and will keep you advised as to what is happening throughout the resolution process.
Copyright
Copyright 2009 Portagadgets.com/canada
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, and the compilation of this content are the property of Portagadgets.com/canada or its content suppliers and protected by international copyright laws.
All software used on this site is the property of Portagadgets.com/canada or its software suppliers and protected by international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.
Portagadgets Canada and the Portagadgets Canada Logo(s) are trademarks of Portagadgets.com/canada Our trademarks may not be used in connection with any product or service that is not provided by Portagadgets.com/canada, in any manner that is likely to cause confusion among customers, or in any manner that discredits Portagadgets.com/canada.
All other trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Portagadgets.com/canada and these companies.
